FAQs

Category

  • Pricing & Costs
  • Portfolio, Case Studies & Experience
  • Expertise & Services
  • Process & Timeline
  • Maintenance, Support & Ownership
  • Communication & Project Management
  • Guarantees & Results
  • SEO & Digital Marketing Integration

FAQs

  • How much does it cost to build a website?

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    How much does it cost to build a website?

    The cost depends on the approach—whether you use a pre-built template, a WordPress builder, or a fully custom-coded theme.

    • Template-based websites: a few hundred dollars.
    • Builder-based websites: typically $1,000-$3,000, depending on the number of pages.
    • Custom-coded websites: usually $2,000-$8,000+, depending on complexity, integrations, and design requirements.

  • What is your pricing model?

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    What is your pricing model?

    We offer three flexible models:

    • Retainer/Monthly fee: for ongoing support, maintenance, and improvements.
    • Hourly: ideal for ongoing tasks or smaller projects.
    • Fixed price: a set cost for an entire project with defined scope.
  • What is the cost of custom website development for businesses?

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    What is the cost of custom website development for businesses?

    Custom websites for businesses generally range between $2,500-$8,000+, depending on scope,
    functionality (e.g., e-commerce, membership systems, custom integrations), and design.

  • What are the 7 qualities of good customer service in WordPress?

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    What are the 7 qualities of good customer service in WordPress?

    1. Patience
    2. Attentiveness
    3. Communication skills
    4. Knowledge of the product
    5. Adaptability & flexibility
    6. Empathy & understanding
    7. Time management
  • Have you designed websites for similar agencies?

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    Have you designed websites for similar agencies?

    Yes. We’ve built websites for marketing agencies, e-commerce businesses, startups, and service-based companies. Each project is tailored to the client’s industry and goals.

  • How many years of experience do you have with WordPress?

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    How many years of experience do you have with WordPress?

    We have over 10 years of professional WordPress development experience.

  • Can you integrate analytics, CRMs, or marketing tools?

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    Can you integrate analytics, CRMs, or marketing tools?

    Yes. We regularly integrate Google Analytics, HubSpot, Salesforce, Mailchimp, and other marketing/CRM platforms into WordPress websites.

  • What are the best plugins in WordPress?

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    What are the best plugins in WordPress?

    It depends on your needs, but some essential plugins are:

    • Rank Math (SEO optimization)
    • Gravity Forms (forms)
    • WP Rocket (speed & caching)
    • Wordfence (security)
    • UpdraftPlus (backups)
    • WooCommerce (e-commerce)
  • With which plugins can you build pages?

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    With which plugins can you build pages?

    Popular choices include Elementor, WPBakery, Beaver Builder, and Gutenberg. We can also build fully custom layouts without a builder if preferred.

  • Can you integrate WordPress with Shopify?

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    Can you integrate WordPress with Shopify?

    Yes. We can connect Shopify with WordPress for hybrid setups—e.g., using Shopify for e-commerce
    while keeping a WordPress front-end.

  • Will you build a custom WordPress theme?

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    Will you build a custom WordPress theme?

    Yes. We specialize in custom theme development tailored to your brand and technical requirements.

  • Do you offer SEO-friendly website development?

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    Do you offer SEO-friendly website development?

    Absolutely. We follow SEO best practices in code structure, metadata, and speed optimization, making your website search-engine friendly from the start.

  • Will the website be mobile-friendly and responsive?

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    Will the website be mobile-friendly and responsive?

    Yes. Every website we deliver is fully responsive, optimized for all screen sizes and devices.

  • How long does it take to build a website?

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    How long does it take to build a website?

    Timelines vary depending on complexity:

    • Simple websites: 2-4 weeks
    • Advanced/custom projects: 6-12 weeks
  • Will you create a sitemap or wireframe first?

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    Will you create a sitemap or wireframe first?

    Yes. We always start with planning, sitemaps, and wireframes before development to ensure alignment with your goals.

  • What is your timeline for completing the website design?

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    What is your timeline for completing the website design?

    We provide a detailed project plan at the start, with milestones and delivery dates.

  • How do you handle project delays?

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    How do you handle project delays?

    We communicate proactively and adjust timelines as needed. If delays are client-related (e.g., content not delivered), we reschedule accordingly.

  • Who owns the website once it’s built?

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    Who owns the website once it’s built?

    You do. The website, its code, and its database are 100% owned by the client. Ownership is transferred upon completion.

  • How do you provide ongoing customer service to clients?

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    How do you provide ongoing customer service to clients?

    We adapt to your preferred communication tools—Slack, Teams, Skype, or email—and maintain open, responsive communication.

  • How do you handle security and backups in WordPress?

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    How do you handle security and backups in WordPress?

    Through maintenance plans, we set up security plugins, SSL certificates, and automated backups for both files and databases.

  • Do you provide ongoing support after launch?

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    Do you provide ongoing support after launch?

    Yes. Our WordPress Ongoing Support service ensures you always have expert help available for updates, bug fixes, and new requests.

  • SSL, backups, site security—do you handle that?

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    SSL, backups, site security—do you handle that?

    Yes. We work with secure hosting platforms and implement SSL, automated backups, and strong security protocols.

  • Who will be my point of contact?

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    Who will be my point of contact?

    You’ll have a dedicated project manager as your main point of contact.

  • How often will we meet or get updates?

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    How often will we meet or get updates?

    We provide hourly, daily and weekly updates, and are available for calls or meetings as needed.

  • What is your communication style?

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    What is your communication style?

    We keep communication clear, proactive, and flexible—whether through email, calls, or project management tools like Trello, Asana, or Jira.

  • Can you guarantee results or performance metrics?

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    Can you guarantee results or performance metrics?

    We don’t guarantee rankings or revenue, but we guarantee a technically sound, optimized website built with best practices that supports your growth goals.

  • How do you ensure your WordPress sites are optimized for speed and performance?

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    How do you ensure your WordPress sites are optimized for speed and performance?

    We use lightweight coding, caching, image optimization, and performance plugins (like WP Rocket), along with server-level optimizations.

  • What ROI can we expect from this website?

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    What ROI can we expect from this website?

    While ROI depends on your marketing strategy, a professional, fast, and optimized website typically improves lead generation, conversions, and customer trust.

  • Will my new site be optimized for search engines?

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    Will my new site be optimized for search engines?

    Yes. Every website is built with SEO best practices—clean code, metadata, alt tags, mobile optimization, and fast load times.

  • Do you include on-page SEO, load speed, backlinks, or content strategy?

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    Do you include on-page SEO, load speed, backlinks, or content strategy?

    We include on-page SEO and load speed optimization by default. Backlinks and content strategy are usually handled through a separate SEO service.

Contact Us

If you have any questions, reach out to us and we’ll respond as soon as we can.

Do you prefer email?

You can also send your questions directly to contact@wordpressongoing.com

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